NABFINS CSO Karnataka OPS/1138 Recruitment 2026

NABFINS Customer Service Officer Recruitment 2026: Overview

NABFINS Limited is recruiting a Customer Service Officer (CSO) for field work in Karnataka under its Direct Lending department. The role reports to the Branch Head and supports the branch’s customer base and loan portfolio. Your work connects village visits and customer contact with branch-level follow-up, so the position involves regular activity outside the office.

Service Conditions and Caveats

• Listed locations: The specific job page names Hoskote, Madevpura, Hassan, K R Nagar, Athani, Jagalur, Shiggaon, Shikarpur, Chincholi, Chitaguppa, Muddebihal, Sindagi, Yadgir and Ramanagar. These are the locations attached to this Karnataka notice.
• Field setting: You will interact with Joint Liability Groups, bankers, local-body field officers and government departments. Inside NABFINS, the role works with branch, regional and head-office teams.
• Business focus: NABFINS reviews portfolio growth and recovery alongside overdue accounts, repeat lending and new business. Its qualitative review also considers group monitoring and initiatives that identify business opportunities.
• Changing assignments: Head office may revise the job’s scope to match business needs. The duties listed in the notice describe the present role.
• Recruitment decisions: NABFINS decides application scrutiny and candidature matters and can reject an application at any stage. Canvassing can disqualify you.
• Recruitment contact: The careers notice warns about unofficial job offers and people demanding money for an offer letter. You can report such approaches to the company’s careers contact.

Application Submission Notes

The job description asks you to send your updated profile to careers@nabfins.org, and the official careers page also links an online form for this job code. Use the contact details attached to this Karnataka notice when asking about your application.

For general recruitment clarifications, NABFINS lists careers@nabfins.org and 080 26970500. The specific role page also provides local contacts for the named requirement locations.

• Survey new village locations and identify potential customers
• Onboard borrowers and enter their application details in the customer system
• Coordinate customer attendance for scheduled loan disbursements
• Collect instalments and deposit collected cash in the bank the same day
• Update collection records and report overdue accounts daily
• Explain NABFINS processes and grievance channels to customers
• Check loan documentation and address process deviations
• Report daily work to branch teams and mentor junior staff