SBI Support Officer on Contract Recruitment 2026

If you're a retired SBI officer looking to stay active after superannuation, here's your chance. State Bank of India (SBI) is hiring 9 Support Officers on contract at its Cash Management Product Operations Centre (CMPOC) in Hyderabad. You'll earn Rs. 45,000 to Rs. 50,000 per month depending on your last grade, and your existing pension stays untouched.

Key Highlights

• Only retired SBI officers (superannuation at age 60) can apply
• Posting is at CMPOC, Hyderabad only — not transferable
• Contract up to age 65 with quarterly performance review
• No application fee for any category
• Officers with CMPOC experience get preference in selection
• No allowances — fixed lumpsum salary, existing pension continues

Selection Process

Selection is through shortlisting followed by an interview (interaction) worth 100 marks. There is no written exam, typing test, or skill test. The Bank will shortlist candidates based on your qualifications, experience, and suitability — meeting the minimum criteria does not guarantee an interview call. In case of a tie, the older candidate gets preference.

Documents You'll Need

Key documents to keep ready:

• Passport-size photo (200 x 230 px, 20-50 KB, JPG) and signature (140 x 60 px, 10-20 KB, black ink on white paper)
• Last 10 years experience details (assignment-wise) in SBI's Biodata format (PDF, up to 1024 KB)
• ID proof and Date of Birth proof (PDF, up to 500 KB each)
• Category certificate — SC/ST/OBC-NCL/EWS/PwBD if applicable

See the complete document list in the section below.

Frequently Asked Questions

Q. What is the salary of SBI Support Officer on Contract 2026?

A. Retired officers engaged as Support Officers get a fixed monthly lumpsum of Rs. 45,000 (MMGS-II/III) or Rs. 50,000 (SMGS-IV). No additional allowances are provided.

Q. What is the last date to apply for SBI Support Officer on Contract 2026?

A. The last date to apply online is 18 March 2026. You can apply through SBI's recruitment portal.

Q. Who can apply for SBI Support Officer on Contract 2026?

A. Only retired SBI officers who retired on superannuation at age 60 from MMGS-II, MMGS-III, or SMGS-IV grade are eligible. You must be between 60 and 63 years old as on 26 February 2026.

Q. What is the contract period for SBI Support Officer 2026?

A. The initial contract is for a minimum of 1 year, extendable up to 3 years or until you turn 65 — whichever comes first. Performance is reviewed every quarter.

• Handle CRM Help Desk operations including ticket generation and follow-up for resolution
• Follow up with Government departments for obtaining VDMS and LOC
• Follow up with branches for expired limits of Government accounts
• Coordinate with Cash Pick-up and Cheque Pick-up agencies for client grievance redressal
• Follow up with clients for recovery of CMP service charges
• Handle customer complaints in Cash and Cheque Collection services
• Provide reconciliation support to clients