IRCTC Hospitality Monitor Recruitment 2026 — 49 Vacancies

About This Job

IRCTC East Zone is hiring 49 Hospitality Monitors on a contract basis. If you have a Hotel Management, Culinary Arts, Tourism or related hospitality qualification, you can attend the walk-in interview. The salary is Rs. 30,000 per month plus duty-linked allowances. Walk-in interviews will be held from 18 May to 20 May 2026 at the IRCTC Zonal Office in Kolkata.

Indian Railway Catering and Tourism Corporation Hospitality Monitor Recruitment 2026 - 49 Posts

Indian Railway Catering and Tourism Corporation (IRCTC) has released notification number IRCTC/EZ/HRD/Recruit./Contract./HM-VI/2026/01 dated 27 April 2026 for Hospitality Monitor posts under the East Zone. The engagement is for 2 years and may be extended by 1 more year based on requirement and performance. The biggest point is that freshers can apply if they meet the listed hospitality qualification.

The selected candidates may be posted in North East states, West Bengal, Bihar and Jharkhand, and IRCTC may transfer or post them anywhere in India as per requirement. The job involves checking food production, service quality and passenger complaints in mobile and static catering units. Since this is a walk-in process, you need to carry the filled application form and all original documents to the interview venue.

Vacancy Details

• Hospitality Monitor: 49 posts.
• Reservation: Reservation will be followed as per Government of India rules.
• Vacancy change: IRCTC may increase or decrease the number of posts based on requirement.

Who Can Apply?

• B.Sc. Hospitality and Hotel Administration: Full-time degree from CIHM, SIHM or PIHM affiliated to NCHMCT, UGC, AICTE or Government of India.
• BBA/MBA Culinary Arts: Degree from Indian Culinary Institutes under the Ministry of Tourism.
• B.Sc. Hotel Management and Catering Science: Degree from a government-recognised university affiliated to UGC, AICTE, Government of India or State Government.
• MBA Tourism and Hotel Management: Degree from a government-recognised university affiliated to UGC, AICTE, Government of India or State Government.
• Experience: Nil; freshers are allowed to attend.
• Nationality: Only Indian nationals can apply.

Age Limit

• Upper age for UR: 27 years as on 27 April 2026.
• OBC relaxation: 3 years.
• SC/ST relaxation: 5 years.
• PwBD relaxation: 10 years.

Salary

• Monthly salary: Rs. 30,000 per month, including statutory deductions.
• Train duty allowance: Rs. 350 per day for duty on-board trains.
• Lodging charge: Rs. 240 at outstation if night stay is involved.
• National holiday allowance: Rs. 384 per national holiday if worked.
• Medical insurance: reimbursable on valid documents as per IRCTC guidelines.

Application Fee

• No application fee is mentioned for attending the walk-in interview.
• Security deposit after selection: Selected candidates must furnish a demand draft of Rs. 25,000 payable at Kolkata.

Selection Process (No Written Exam)

Selection will be done through personal interview, document checking and medical fitness.

1. Application form and document check: Submit the complete application form at the interview venue with originals, attested copies and photographs.
2. Personal interview: Interview will be conducted based on your credentials and suitability for hospitality monitoring work.
3. Merit order: Offers will be issued to suitable candidates in order of merit and number of vacancies.
4. Antecedent verification: Final engagement is subject to verification of antecedents.
5. Medical fitness: Engagement is subject to IRCTC medical fitness standards.

How to Apply

1. Open the official IRCTC notice from irctc.com and read the attached application format.
2. Fill in the application form for Hospitality Monitor completely.
3. Arrange originals and one set of self-attested copies of 10th, 12th, graduation, post-graduation, experience, caste, EWS and PwBD certificates as applicable.
4. Carry three recent passport-size photographs.
5. Report at IRCTC Zonal Office, 3 Koilaghat Street, Ground Floor, Kolkata - 700001.
6. Attend the walk-in interview between 10:30 AM and 04:30 PM on any scheduled interview date.

Contract and duty note: This is a field-facing hospitality role, so selected candidates should be ready for train duty, outstation movement and coordination with catering units. The job can include checking service quality during travel, speaking with passengers, recording feedback and reporting issues to IRCTC officials. Since IRCTC has clearly mentioned possible transfer or posting anywhere in India, you should be comfortable with a flexible work location before attending the interview.

• Government/PSU employees: Apply through proper channel or carry NOC at the interview.
• False information: IRCTC can cancel candidature or end engagement if any eligibility or document claim is wrong.
• No TA/DA: You will not get travel allowance for attending the walk-in interview.
• Interview extension: If interview dates are extended, you must arrange your own stay and food.

Before you go: Read the application form carefully and fill every field before reaching the venue. Keep separate originals and photocopies for educational qualification, category, experience and identity proof because incomplete documents can stop you from entering the interview process.

Important Dates

• Notification Date: 27 April 2026
• Walk-in Interview Day 1: 18 May 2026
• Walk-in Interview Day 2: 19 May 2026
• Walk-in Interview Day 3: 20 May 2026
• Reporting Time: 10:30 AM to 04:30 PM

• Monitor food production and service quality in mobile and static catering units
• Handle passenger complaints and coordinate quick complaint resolution
• Check compliance with IRCTC hospitality procedures and company policies
• Keep feedback records and share reports for course correction
• Coordinate with offices, departments and business partners for smooth catering work
• Supervise staff on proper upkeep of equipment and service devices
• Follow statutory compliance and safety requirements during assigned duties