NABFINS CSO Recruitment 2026

NABFINS Customer Service Officer Recruitment 2026: Overview

NABFINS Limited is recruiting for Customer Service Officer work in Madhya Pradesh. The role connects branch lending with customers in the field, from finding potential borrowers to following up on repayments. Customer contact and branch portfolio work are central to the role, so you should understand its field-based setting before applying.

Service Conditions and Caveats

• Recruitment decisions: NABFINS decides how and when to check your suitability, what evidence to request during recruitment, and how to handle other recruitment matters. Its decisions on these matters are final.
• Application review: NABFINS can reject an application or candidature at any stage without giving a reason. Sending your details does not establish a right to appointment.
• Influencing recruitment: Canvassing can disqualify you. Use the stated contact channels for clarifications instead of trying to influence a recruitment decision.
• Unofficial offers: NABFINS does not accept responsibility for promises or offer letters issued by unauthorised people or websites. A claim made by a third party does not bind the company to provide employment.
• Requests for money: If someone asks you for money in exchange for a NABFINS offer letter, report the matter to careers@nabfins.org. The company warns that dealings with unauthorised parties can lead to financial loss or loss of personal data.
• Reporting and travel: You report to the Branch Head and must be willing to travel extensively within the state. The head office can change the role to meet business needs.
• Named locations: The detail page lists Badnagar, Gawli Palasiya, Mandsaur, Ranapur, Thandla and Ujjain.

Application Submission Notes

The job page asks you to send your updated resume to careers@nabfins.org. It also links a form for this specific opening. Keep the job code Nabfins/OPS/1140 in view when checking that you are using the intended vacancy page.

For recruitment clarifications, the careers page gives careers@nabfins.org and 080 26970500. NABFINS states that it will not handle personal enquiries or correspondence about its final recruitment decisions.

• Survey potential village locations and identify customers for branch lending.
• Onboard customers and enter application details in CMS.
• Collect scheduled repayments and deposit collections in the bank on the same day.
• Update collection records and report overdue amounts to branch supervisors.
• Check loan documentation and follow up on process deviations.
• Explain company processes and grievance channels to customers.