NABFINS CSO Bardhaman Recruitment 2026 — OPS/1125

NABFINS Customer Service Officer Recruitment 2026: Overview

NABFINS Limited is recruiting a Customer Service Officer (CSO) for field work in West Bengal, with a regional contact listed for Bardhaman. The role connects branch operations with customers in the field, covering both the development of new business and contact with borrowers after their loans are paid out.

Its main focus is a sustainable branch loan portfolio, so your work continues beyond bringing a customer to the branch. The detailed role description also connects field activity with customer records, group activities and reporting to branch managers.

Service Conditions and Caveats

• Regional posting: The West Bengal detail page names a contact for the Bardhaman region. You should treat this as a regional field assignment when considering the opportunity, rather than assuming that the position is based at the company's head office.
• Recruitment decisions: NABFINS decides how it checks applications and when it examines the information you provide. Its careers instructions make clear that the company's decisions on recruitment matters are final, including decisions about the supporting information it asks you to produce.
• Application review: NABFINS may reject an application or candidature at any point without giving a reason. Sending your details therefore does not, by itself, confirm that you will move forward in the recruitment process.
• Canvassing: Trying to influence recruitment through canvassing can disqualify you. Keep your communication focused on the role and any genuine clarification you need about the notice.
• Fraudulent offers: NABFINS states that it will not honour employment promises or offer letters issued by unauthorised parties. An offer made by someone outside the company's recruitment process does not create an obligation for NABFINS to employ you.
• Dealings with third parties: The careers notice places the risk of dealing with unauthorised websites or people on the person using them. Its disclaimer covers monetary losses and other losses, including loss of data, arising from such dealings.

Application Submission Notes

The role's detail page specifically asks you to send your resume to careers@nabfins.org. The careers listing also provides an online application link against this West Bengal opening, identified on the detail page by job code Nabfins/OPS/1125.

For recruitment clarifications, the careers instructions give careers@nabfins.org and 080 26970500. The same email address is named for reporting anyone demanding money in return for a NABFINS job offer.

• Identify new business locations and bring potential customers to the branch.
• Check customer credentials and conduct compulsory group training.
• Enter customer information in CRIF and CMS and file supporting records.
• Assist the Branch Manager with group recognition tests and support pre-disbursement work.
• Follow up on repayments and collect instalments on scheduled dates.
• Deposit collections in banks and report demand and collections to branch managers.