NABFINS Customer Service Officer Odisha Recruitment 2026

NABFINS Customer Service Officer Recruitment 2026: Overview

NABFINS Limited is recruiting a Customer Service Officer (CSO) for field work in the Ganjam region of Odisha. The role connects the branch with customers: it covers finding new business locations, bringing customers into the branch portfolio and following up after loans are disbursed. Customer contact continues through the repayment period, so the work extends beyond finding new borrowers.

Service Conditions and Caveats

• Field-based role: The notice identifies this opening as field work. You will work with the branch’s target population and support its customer portfolio through direct contact, including visits connected with lending and collections.
• Work area: The notice places the role anywhere in the Ganjam region. It describes the position as Field Staff, using CSO and Field Officer as role labels for the customer-facing work.
• Recruitment decisions: NABFINS makes the final decision on recruitment matters and when it checks an application. Its general instructions say those decisions are binding and that it will not entertain correspondence or personal enquiries about them.
• Application review: NABFINS can reject an application or candidature at any stage without giving a reason. Sending your details does not create a promise of appointment. Keep this condition in mind when responding to the opening.
• Canvassing: Trying to influence the recruitment process leads to disqualification. Use the official recruitment channels for your application and clarification requests.
• Unauthorised offers: NABFINS says it has no obligation to honour fake offer letters issued by unauthorised people or websites. Its warning covers approaches made for money as well as offers presented without a charge.
• Losses from third parties: The company does not accept responsibility for money or data lost through such dealings. Use the company’s own recruitment information when checking an offer, and report anyone demanding money for a NABFINS offer letter.

Application Submission Notes

The official detail page asks you to send your resume to careers@nabfins.org and also links to an online application form for this opening. It additionally names sidheswar.jena@nabfins.org, pramoda.kumarsasmal@nabfins.org and sibaram.sahu@nabfins.org for emailed resumes. The page identifies the role with job code Nabfins/OPS/1069; use that reference to distinguish this Odisha opening from other CSO notices.

For recruitment clarifications, the general instructions provide careers@nabfins.org and 080 26970500. The same email address accepts reports of people or organisations demanding money for job offers. Although the contact block is labelled Cuttack Region, the stated work area is Ganjam.

• Identify new business locations within the assigned field area
• Find prospective borrowers and introduce them to the branch
• Build customer relationships to support a sustainable branch portfolio
• Follow up with customers after their loans are disbursed
• Collect loan instalments from customers on the scheduled dates