NABFINS Customer Service Officer Recruitment 2026

About This Job

NABFINS is hiring a Customer Service Officer (Field Officer) for Srikakulam District, Andhra Pradesh. If you have completed PUC / 10+2, you can apply, and freshers are eligible. You must have a valid driving licence, own a two-wheeler, and know the local language. The last date shown on the NABFINS careers page is 29 June 2026. This role needs regular field travel, customer contact, basic record discipline and careful follow-up with branch processes every working day on time.

NABARD Financial Services Limited (NABFINS) Customer Service Officer Recruitment 2026

NABARD Financial Services Limited (NABFINS) has listed this Customer Service Officer (CSO) / Field Officer role under Job Code Nabfins/OPS/1101. The role is field-based and supports the branch by adding customers, finding new business locations and collecting instalments on scheduled dates. The official careers page lists the post under Andhra Pradesh and points to a specific online application form. The vacancy count is not mentioned on the fetched official page, so this listing keeps the vacancy field blank instead of guessing.

Who Can Apply?

• Qualification: You must have completed PUC / 10+2.
• Experience: Freshers can apply. The application form also asks for microfinance and total experience details if you have work experience.
• Driving Requirement: A valid driving licence and ownership of a two-wheeler are mandatory.
• Language: You must be fluent in the local language of the posting area.
• Work Location: The notified posting is Srikakulam District of Andhra Pradesh.

What This Field Role Involves

• Customer addition: The CSO adds new customers and helps build a sustainable branch portfolio.
• Location sourcing: You need to identify new business locations in the assigned field area.
• Customer sourcing: You will source and add potential customers for the branch.
• Collection work: After disbursement, you collect instalments from customers on scheduled dates.
• Local travel: The driving licence and two-wheeler requirement means you should be ready for regular field movement.

Official Contact Details

• Contact person: The job profile names Mr. Madili Bhagirathi for this listing.
• Email route: The profile says interested people can send their resume to the listed official email IDs, including careers@nabfins.org.
• Careers support: The careers page also lists 080 26970500 for clarifications.
• Fraud warning: NABFINS tells applicants to rely on the official careers page and report any demand for money for job offers.

Age Limit

• Maximum age limit: 33 years.
• The official job profile page does not mention category-wise relaxation.

Salary

• The NABFINS job profile page does not mention salary for this Customer Service Officer post.
• Check the official form or contact NABFINS careers support if you need pay details before applying.

Selection Process

The official page does not give a detailed written exam pattern. NABFINS states that its decision on eligibility scrutiny, required documents and recruitment stages will be final.

1. Application Review: NABFINS reviews the online form and details submitted by you.
2. Eligibility / Document Scrutiny: Qualification, age, driving licence, experience and local language details may be checked.
3. Further Selection Stage: NABFINS may call shortlisted applicants for the next stage as decided by the organisation.

No exam pattern is published on the fetched careers page for this CSO listing. Keep checking the official NABFINS careers page or your registered email/mobile for selection updates after applying.

How to Apply

1. Go to the official NABFINS careers page at nabfins.org/Careers.
2. Open the Customer Service Officer (Field Officer) - Andhra Pradesh listing.
3. Read the job profile and confirm that you can work in Srikakulam District.
4. Click the official apply form at nabfins.org/Careers/form.php?id=1101.
5. Fill in personal details, KYC details, qualification, languages, experience and notice period.
6. Enter your PAN number and other KYC details requested in the form.
7. Add language proficiency details such as read, write, speak or all.
8. Fill MFI experience, total experience, current CTC and notice period details if applicable.
9. You can also send your resume to the email IDs mentioned in the official job profile page.
10. Submit the application before 29 June 2026.
11. Keep copies of your submitted details, resume and KYC information for the next recruitment stage, and keep your mobile number and email active.
12. Use only the official NABFINS careers links, because the careers page warns against unauthorised job offers and fake appointment letters.

NABFINS careers instructions also warn applicants to use only the official careers page and avoid anyone demanding money for job offers. Canvassing in any form can lead to disqualification. NABFINS also reserves the right to reject an application at any stage, so check your qualification, age, contact details, KYC details and language entries carefully before final submission.

Important Dates

• Job Listing Date: Not mentioned on the fetched official page
• Application Start: Not mentioned on the fetched official page
• Last Date to Apply: 29 June 2026
• Selection Date: To be announced

• Identify new business locations for the branch
• Source and add potential customers in the assigned field area
• Build a sustainable customer portfolio for the branch
• Collect customer instalments on scheduled dates after disbursement
• Keep customer and field visit details updated for branch records
• Work with branch staff to follow repayment and customer service processes
• Follow NABFINS rules while handling field collections and customer contact