NABFINS CSO & Branch Head Recruitment 2026

About This Job

NABFINS Ltd. (a subsidiary of NABARD) has released a notification for Customer Service Officer (Field Officer) and Branch Head posts across Haryana, Nagaland, and Meghalaya. Candidates who have passed 10+2 (PUC) or hold a Graduation degree can apply by email. The last date to submit your application is 13 April 2026. There is no application fee.

NABFINS Customer Service Officer & Branch Head Recruitment 2026

NABARD Financial Services Limited (NABFINS) is a subsidiary of the National Bank for Agriculture and Rural Development (NABARD), focused on providing microfinance and direct lending services to rural communities across India. The company has announced openings for Customer Service Officers and Branch Heads in three states — Haryana, Nagaland, and Meghalaya. Freshers with a valid driving licence can apply for the CSO role, while Branch Head applicants need at least 3 years of microfinance experience. Both posts require knowledge of the local language and a willingness to travel extensively within the posting state.

Vacancy Details

Who Can Apply?

For Customer Service Officer (CSO / Field Officer):

• Qualification: You need to have completed PUC / 10+2 (Intermediate) from a recognised board.
• Experience: Freshers are welcome. Up to 3 years of experience in a similar field role is preferred.
• Driving Licence: A valid driving licence and ownership of a two-wheeler is mandatory.
• Language: You must have written, spoken, and reading proficiency in English and the local language of your posting state.
• Travel: You should be willing to travel extensively within the state.

For Branch Head:

• Qualification: You need a Graduation degree from a recognised university.
• Experience: At least 3 years of work experience in a microfinance institution (MFI) is required.
• Language: Knowledge of the local language and willingness to travel extensively is mandatory.

Age Limit

• For CSO (Field Officer): Maximum age is 33 years.
• For Branch Head: Maximum age is 37 years.

Application Fee

• There is no application fee for this recruitment.
• Application is through email only — no online portal fee required.

Selection Process

The selection will happen in 2 stages:

1. Resume Shortlisting: NABFINS will shortlist candidates based on their educational qualifications, relevant work experience, and skills mentioned in the resume.
2. Interview: Shortlisted candidates will be contacted by NABFINS for an interview. The final selection will be based on your overall performance in the interview.

Note: A Police Verification Report is mandatory at the time of joining.

How to Apply

1. Visit the NABFINS official website at nabfins.org and read the full notification under the Careers section.
2. Download the application form from the Careers page.
3. Fill in the application form completely with your personal details, educational qualifications, work experience, and other required information.
4. Prepare an updated resume with all relevant details.
5. Write the post name and your preferred posting location (Haryana / Nagaland / Meghalaya) in the email subject line.
6. Attach the filled application form, resume, educational certificates, experience certificates, driving licence (for CSO), and passport-size photographs.
7. Send the email to careers@nabfins.org before 13 April 2026.

For queries, contact Mr. Asraful Islam at 9475456850.

Important Dates

• Last Date to Apply: 13 April 2026
• Application Mode: Email to careers@nabfins.org
• Exam Date: Not applicable (selection through interview only)

• Handle business development activities including sourcing and onboarding new customers in assigned village locations
• Manage timely collection of loan installments from all allotted customers on scheduled dates
• Conduct primary surveys of new village locations to identify potential business opportunities
• Keep accurate records of all disbursement and collection entries in the company management system
• Follow up with defaulting borrowers and report overdue collections to the Branch Head daily
• Assist in branch setup, administrative requirements, and overall branch operations
• Prepare daily work reports and share portfolio efficiency data with supervisors
• Participate in training programmes and ensure customers understand the company processes and grievance mechanisms