IPPB Chief Operating Officer Recruitment 2026

About This Job

India Post Payments Bank (IPPB) is hiring 1 Chief Operating Officer (COO) on a contractual basis. If you have a full-time Bachelor's Degree with at least 55% marks and 18 years of banking or financial institution experience, you can apply online. The last date to apply is 21 May 2026. Age limit is 40 to 55 years as on 01 April 2026. The selected candidate will be posted at the Corporate Office, New Delhi.

India Post Payments Bank (IPPB) Chief Operating Officer Recruitment 2026 - 1 Post

India Post Payments Bank (IPPB) — a Government of India undertaking under the Department of Posts with 100% equity ownership and a network of 650 branches serving 1,55,015 post offices — has invited online applications for the post of Chief Operating Officer (COO). This is a senior leadership role reporting directly to the MD & CEO of IPPB. Selection is by shortlisting, psychometric test, and interview — there is no written exam. Experienced senior bankers in operations and business process management can apply.

Who Can Apply?

Mandatory Educational Qualification

• Full-time regular Bachelor's Degree or equivalent with minimum 55% marks from a university or institute recognised by the Government of India or its regulatory bodies.
• Candidates from IITs or other Institutes of National/Distinguished Importance get an added advantage.

Desirable Qualifications

• MBA / PGDM / PGDBM / PGDBA in Finance, OR Post Graduate Degree in Statistics / Mathematics / Economics / Econometrics
• Certifications in Data Analytics or Data Governance

Preferred Certifications

• CAIIB from IIBF
• Certification in Risk in Financial Services (CISI)
• Certified Banking Compliance Professional (CBCP)
• Certified Financial Risk Manager (FRM) / Professional Risk Manager (PRM)
• Certified Anti-Money Laundering Specialist (CAMS)
• Certified Internal Auditor (CIA)
• Six Sigma Certifications (Green Belt / Black Belt)

Work Experience

• Minimum 18 years of post-qualification experience in Banks or Financial Institutions
• Of these, at least 10 years must be in Operations or Business Process management
• In the last 5 years, must have held a position no more than 2 levels below the MD & CEO of a public or private sector bank/financial institution for at least 2 years

Age Limit

• Minimum age: 40 years
• Maximum age: 55 years
• Age is calculated as on 01 April 2026

Salary

• The selected candidate will be offered a competitive, market-aligned CTC package commensurate with industry standards
• The package will reflect the candidate's experience, qualifications, current remuneration, and suitability for the COO role
• CTC will be finalised through negotiation with the top-ranked candidate after the interview

Application Fee

• All categories: Rs. 750 (inclusive of intimation charges, non-refundable)
• Payment mode: Online only — Debit/Credit card, Internet Banking, or UPI

Selection Process (No Written Exam)

1. Shortlisting: A screening committee shortlists candidates based on qualifications, experience, and overall profile against the job requirements.
2. Psychometric Test (100 marks): Shortlisted candidates take a psychometric test that assesses strategic execution, people-management, risk awareness, resilience, and communication. Result is converted to a score out of 100.
3. Personal Interview (100 marks): Conducted by IPPB. Candidates must produce all eligibility documents to appear for the interview.
4. Final Merit (Psychometric : Interview = 25 : 75): Combined weighted score decides the merit list. Top 3 candidates qualify; the 1st rank candidate is called for CTC negotiation.
5. Medical Examination & Police Verification: The final offer is subject to medical fitness and successful police verification.

How to Apply

1. Go to the official IPPB website at ippbonline.bank.in.
2. Open the Current Openings section and click on Chief Operating Officer (COO) recruitment.
3. Register with a valid email ID and mobile number.
4. Fill in the online application form with educational, experience, and personal details.
5. Upload the required scanned documents (photo, signature, certificates).
6. Pay the application fee of Rs. 750 online.
7. Submit the application and download a copy for your record. The last date is 21 May 2026 (11:59 PM).

Important Dates

• Notification Date: 30 April 2026
• Online Application Start: 01 May 2026 (10:00 AM)
• Last Date to Apply Online: 21 May 2026 (11:59 PM)
• Age and Eligibility Cut-off Date: 01 April 2026
• Psychometric Test Date: To be announced
• Interview Date: To be announced

• Lead and manage end-to-end banking operations including customer and merchant onboarding, service delivery, and back-office functions
• Design and refine the Operations Governance Framework with policies, SOPs, controls, and quality standards
• Drive customer service excellence using best practices, technology, and digital innovations
• Coordinate with the Department of Posts and Government of India initiatives including DBT, PMJDY, and AEPS
• Manage vendor relationships and ensure compliance with SLAs and contractual terms
• Strengthen operational risk controls, business continuity, and resilience across all processes
• Ensure regulatory and statutory compliance across all operational units and audits
• Lead digital transformation, automation, and process improvement within Operations