NABFINS CSO Varanasi Recruitment 2026 — OPS/1126

NABFINS Customer Service Officer Recruitment 2026: Overview

NABFINS Limited has listed a Customer Service Officer (CSO) opening for field work in Uttar Pradesh, with regional contacts for Varanasi. The role supports the branch’s customer base and lending portfolio, connecting customer outreach with follow-up after loans are disbursed. Field operations are central to this opening, so your work involves contact with borrowers beyond the branch office.

Service Conditions and Caveats

• Recruitment decisions: NABFINS decides when to check applications, what evidence to seek and how to handle recruitment matters. Its decisions are final, and it does not accept correspondence or personal enquiries challenging them.
• Application status: NABFINS can reject an application or candidature at any stage without giving a reason. Applying does not create an assurance of appointment.
• Canvassing: Trying to influence the recruitment process leads to disqualification. Keep your contact with the organisation focused on the published application route and genuine clarification needs.
• Recruitment fraud: NABFINS does not accept responsibility for offers issued by unauthorised parties or for losses caused by dealing with them. Such an offer does not create an obligation for NABFINS to employ you.
• Payment demands: The careers page asks you to report anyone demanding money in exchange for an offer letter to careers@nabfins.org. This warning concerns fraudulent offers and does not establish an application-fee amount.

Application Submission Notes

The specific job page asks you to send your resume to careers@nabfins.org and also links an online form for this opening. Use the job reference Nabfins/OPS/1126 to identify the Uttar Pradesh notice when seeking clarification.

The listed Varanasi Region contacts are Nurselim Sk at 7001082908 or nurselim.sk@nabfins.org, and Malay Mahato at 7319404433 or malay.mahato@nabfins.org. The careers page also gives 080 26970500 and careers@nabfins.org for recruitment clarification.

• Identify new business locations and source prospective borrowers.
• Check customer credentials and conduct compulsory group training.
• Enter customer information in CRIF and CMS.
• Support the branch manager during group recognition and assist with pre-disbursement work.
• Follow up on repayments and collect scheduled instalments.
• Deposit collections in banks and report demand and recovery figures to branch managers.
• File customer and loan documents accurately.