IBPS Clerk (CRP-CSA-XVI) Recruitment 2026 — 11403 Vacancies

IBPS Customer Service Associate Recruitment 2026: Overview

Institute of Banking Personnel Selection (IBPS) is conducting CRP-CSA-XVI to recruit Customer Service Associates for participating public-sector banks across India. The common process covers clerical, customer-facing roles for anticipated requirements in the 2027-28 financial year. Eleven participating banks are part of the drive, and your eventual allotment depends on merit, preference and the requirements reported by those banks.

You apply for vacancies in one State or Union Territory, so check the local-language requirement before choosing your preference. The role suits graduates who can work with customers, handle routine branch records and use computer systems confidently. The published vacancy figures are indicative and may change when participating banks report their actual needs.

Service Conditions and Caveats

• State or UT choice: You can apply for only one State or Union Territory under this recruitment cycle.
• Local language: You must be able to read, write, speak and understand the notified language for your chosen State or UT. Candidates who studied it through Class 10 may receive the exemption described in the notification.
• Bank allotment: Clearing the examinations does not guarantee a place in a particular bank. IBPS uses your merit, preferences and the vacancies available when allotment is made.
• Vacancy status: The bank-wise and State-wise figures are anticipated rather than guaranteed appointments.
• Document checks: Your eligibility and uploaded information remain subject to scrutiny by IBPS and the allotted bank.

Corrigenda and Notices

• Corrigendum posted 21 August 2026: IBPS extended online registration, editing and online fee payment through 28 August 2026.
• Application printout: The revised official application schedule allows candidates to print the submitted form through 12 September 2026.
• Other details: No revised vacancy total, age rule, qualification, fee amount or application start date was identified in this extension.

• Handle cash deposits, withdrawals and other over-the-counter banking transactions
• Process cheques, demand drafts and account-related paperwork
• Open new savings and current accounts for customers
• Assist customers with passbook updates, KYC documents and account queries
• Maintain accurate records of daily transactions and cash balances
• Support senior bank officers with clerical and administrative tasks
• Follow RBI guidelines and bank security procedures at all times
• Promote bank products and government schemes to walk-in customers